5rt Malaysia Platform Terms and Conditions of Use

To register and use the 5rt platform, you must meet all of the following eligibility requirements at all times:

• Aged at least 18 years of age at the date of registration and at the time of using the platform.
• Having full legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• Not listed on any self-exclusion list related to online gaming.
• Using the platform for personal entertainment purposes only, and not on behalf of any third party.
• Not using funds from illegal or unauthorised sources to make any deposit.

5rt reserves the right to request proof of identity and age at any time. If a player is found not to meet the eligibility requirements, 5rt reserves the right to suspend the account and withhold any existing balance pending the outcome of the investigation.

Each player is only permitted one active account on the 5rt platform. Ownership of multiple accounts by the same individual is a serious violation of these terms, regardless of whether the accounts are registered under different names, email addresses, or phone numbers.

During registration, you are required to provide accurate, truthful, and up-to-date information, including:

• Full name as shown on your official identification document.
• An active and reachable email address.
• A valid Malaysian mobile phone number.
• Your exact date of birth for age verification purposes.
• Bank account or e-Wallet details for deposit and withdrawal purposes.

You are fully responsible for maintaining the confidentiality of your account username and password. Any activity that occurs within your account is your responsibility, unless you have promptly reported a security breach to 5rt. Please contact our support team immediately if you suspect any unauthorised access to your account.

5rt accepts deposits via a range of approved payment methods including local bank transfer (FPX), DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and other methods listed on the platform. All deposits are processed instantly or within a set timeframe depending on the chosen payment method.

• Minimum deposit: RM 10 per transaction.
• Maximum daily deposit: RM 50,000 (subject to individual account limits).
• All deposits must be made using a payment method registered under the same player's name.
• Deposits made using another person's account or card will not be processed and may result in account suspension.
• 5rt does not charge any processing fees for deposits; however, third-party payment service providers may impose their own fees.

Players may submit a withdrawal request at any time as long as the withdrawal conditions are met. 5rt is committed to processing withdrawals promptly — in most cases completed within 3 to 15 minutes depending on the payment method and account verification status.

• Minimum withdrawal: RM 30 per transaction.
• Maximum daily withdrawal: RM 100,000 (subject to the account's VIP tier).
• KYC (Know Your Customer) verification must be completed before the first withdrawal is approved.
• Withdrawals may only be made to the same payment method used for the deposit, for anti-money laundering purposes.
• 5rt reserves the right to request additional documents before approving large withdrawals as part of standard security procedures.
• Bonus funds that have not met the wagering requirements are not eligible for withdrawal.

If a withdrawal is delayed beyond the expected timeframe, please contact our customer support team via live chat on the platform. Our team will investigate and resolve the issue promptly.

5rt offers a variety of bonuses and promotions to its members. Each bonus offer has its own specific terms and conditions, which should be read alongside these general terms. In the event of any conflict, the promotion-specific terms shall take precedence.

• Wagering requirement: Each bonus is subject to the wagering requirements stated in its respective promotional terms. Bonuses cannot be withdrawn until the wagering requirements have been fully met.
• Validity period: All bonuses have an expiry period. Bonuses not used within the specified timeframe will be automatically cancelled.
• One bonus at a time: Players may only activate one bonus at a time unless otherwise stated in the promotional terms.
• Bonus abuse, including opening multiple accounts to repeatedly claim bonuses, is strictly prohibited and will result in permanent account closure.
• 5rt reserves the right to cancel, modify, or withdraw any promotion at any time without prior notice.

All games on the 5rt platform use a Random Number Generator (RNG) that has been certified by an independent third-party audit body. This ensures every round, card, or spin is truly random and cannot be influenced by any party.

Game-specific rules are displayed within each game's interface. Players are encouraged to familiarise themselves with the game rules before playing with real money. In the event of a technical interruption during a game session:

• If a game is disconnected before the result is recorded, the wager will be returned to the player's account balance.
• If a result was recorded in the system prior to the interruption, that result is final.
• All game records stored on 5rt servers serve as the final and conclusive evidence for dispute resolution.
• Wins obtained through exploitation of bugs or system vulnerabilities are invalid and will be voided.

5rt reserves the right to suspend or void any wager or game suspected of involving fraud, system interference, or a breach of terms. 5rt's decisions in such matters are final.

5rt collects and processes players' personal data in accordance with our separate Privacy Policy. By accepting these terms, you also agree to the 5rt Privacy Policy. In summary, your personal data is used to:

• Identity verification and the KYC process as required by anti-money laundering guidelines.
• Processing deposits and withdrawals securely and accurately.
• Contacting you regarding your account, transactions, and relevant promotions.
• Improving the user experience through anonymised data analysis.
• Fulfilling applicable legal and regulatory compliance obligations.

Your data will not be sold to third parties for marketing purposes. All data transfers are protected with industry-standard encryption. For more information, please refer to our Privacy Policy our complete.

5rt reserves the right to suspend or close a player's account immediately, without prior notice, if there is reasonable cause to believe that:

• The player has violated any provision of these terms and conditions.
• The player has used multiple accounts or colluded with other players to defraud the platform.
• Players who are under 18 years of age or have provided false information during registration.
• There are signs of money laundering or terrorism financing activity.
• The player has used automation software, bots, or any technical means to gain an unfair advantage.
• Requests from relevant authorities or regulatory bodies.

Players may also request voluntary account closure at any time by contacting our support team. Prior to closure, all eligible real-money balances will be returned to the player once the verification process is complete.

5rt is committed to operating the platform to the highest standards. However, there are certain limitations on our liability that all players should be aware of:

• 5rt is not responsible for any losses caused by disruption to a player's internet service, device failure, or circumstances beyond our control (force majeure).
• 5rt makes no guarantee that the platform will be available at all times without interruption — scheduled maintenance may cause temporary downtime.
• The maximum liability of 5rt to any player under any circumstances shall not exceed the net deposit amount made by that player in the 30 days prior to the claim.
• 5rt is not liable for any indirect, consequential, or anticipated loss of profit.

5rt is committed to promoting a healthy and responsible gaming culture. We provide a range of tools and resources to help players manage their gaming activity:

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set a maximum loss amount within a time period of your own choosing.
• Temporary self-pause: Take a break from the platform for 24 hours, 7 days, 30 days, or a duration of your choice.
• Permanent self-exclusion: For players who require long-term support, a permanent self-exclusion option is available through our support team.
• Play time reminder: Enable notifications that will remind you of how much time you have spent on the platform.

If you or someone you know is experiencing gambling-related issues, we encourage you to seek professional help. Further information and support resources are available on the Responsible Gambling ours.

5rt reserves the right to modify, update, or replace any part of these terms and conditions at any time. Changes take effect immediately upon publication on our website, unless a different effective date is specifically stated.

We will endeavour to inform players of important changes through:

• In-platform or 5rt mobile app notifications.
• Email to the address registered to your account.
• A prominent notice on the homepage of our website.

Continued use of the 5rt platform following any change to the terms constitutes your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and withdraw your real-money balance in accordance with the standard withdrawal procedure.